Shipping & Handling
| Standard | 5-7 business days | $7.95 or Free Shipping for $150+ |
|---|---|---|
| Same Day Delivery | Same Day | $15 |
| Overnight *most Las Vegas locations | 1-2 business days | $35 |
| In-store pickup Provo | 2-5 business days | Free |
| In-Store Pickup-Lehi | 2-5 business days | Free |
Please note that the shipping times below are estimated and apply only to deliveries made within the contiguous US.
FREE SHIPPING—EVERY DAY. on orders $150+ in the United States (exceptions may apply). Learn more about our shipping here.
Returns
Online Returns
We accept return of unworn, unwashed merchandise provided that it is returned no later than 14 days from the date of delivery and that all original tags are attached. To ensure returns are promptly processed, include with your returned item(s) the original packing slip. Alternatively, you may write your order number on the outside of the package.
The customer is responsible for return shipping costs. We are not responsible for any lost return packages. ALL SALE ITEMS ARE FINAL SALE.
View our complete return policy here
In-Store Pickup
Provo and Lehi Locations
Pick up your online selections in person at select stores. When you find an item you’d like to purchase on calledtosurf.com select Local Pickup for the desired location. Most items should be available for pickup within 48 hours after your order is placed. You will receive a notification phone call and or text when your order is ready for pickup. Please wait for this notification phone call and/or text OR call and verify it is there ready for pickup before heading to the store.
Once ready for pickup, your order will be held for 30 days. Orders not picked up within this timeframe will be cancelled, and your method of payment will be refunded. We will give you a reminder call before refunding. If you would like to request a 24-hour extension and pick up your order after the 30 days, please contact us before the order is refunded.
What to Bring for Pickup
When picking up your order, please bring a confirmation and a valid ID
- Reviews
- Questions
United StatesDont have a review —Didn’t receive
Never received. Order was never handed over to carrier and I had shipping insurance but I still had to eat the cost of shipping and “unlimited returns” on this item and another one. I don’t usually leave bad reviews and I’m sure it won’t be published but this left a bad taste in my mouth.
United StatesVery thin material- no stretch
We got this cute dress and my daughter immediately tried it on and it ripped at the seam in the front. My daughter is a size 10 and we got a large so it should be the normal size for her. It’s a cute dress but made of very thin material that has no stretch. Very disappointed. Hoping to get refund. It wasn’t cheap
United StatesBeautiful dress - chest is tight though!
Very pretty dress - I am usually a Medium on top and while the sleeves and neckline are great - the chest is very tight. The rest of the dress is lovely. I worry that if I sized up due to the chest that the rest of the dress would have been too big. Hoping I can let it out a bit :(