Shipping & Handling
| Standard | 5-7 business days | $7.95 or Free Shipping for $150+ |
|---|---|---|
| Same Day Delivery | Same Day | $15 |
| Overnight *most Las Vegas locations | 1-2 business days | $35 |
| In-store pickup Provo | 2-5 business days | Free |
| In-Store Pickup-Lehi | 2-5 business days | Free |
Please note that the shipping times below are estimated and apply only to deliveries made within the contiguous US.
FREE SHIPPING—EVERY DAY. on orders $150+ in the United States (exceptions may apply). Learn more about our shipping here.
Returns
Online Returns
We accept return of unworn, unwashed merchandise provided that it is returned no later than 14 days from the date of delivery and that all original tags are attached. To ensure returns are promptly processed, include with your returned item(s) the original packing slip. Alternatively, you may write your order number on the outside of the package.
The customer is responsible for return shipping costs. We are not responsible for any lost return packages. ALL SALE ITEMS ARE FINAL SALE.
View our complete return policy here
In-Store Pickup
Provo and Lehi Locations
Pick up your online selections in person at select stores. When you find an item you’d like to purchase on calledtosurf.com select Local Pickup for the desired location. Most items should be available for pickup within 48 hours after your order is placed. You will receive a notification phone call and or text when your order is ready for pickup. Please wait for this notification phone call and/or text OR call and verify it is there ready for pickup before heading to the store.
Once ready for pickup, your order will be held for 30 days. Orders not picked up within this timeframe will be cancelled, and your method of payment will be refunded. We will give you a reminder call before refunding. If you would like to request a 24-hour extension and pick up your order after the 30 days, please contact us before the order is refunded.
What to Bring for Pickup
When picking up your order, please bring a confirmation and a valid ID
- Reviews
- Questions
United StatesCute but sheer
Worked great as a bridesmaid dress but had to buy a cap sleeve slip because the whole dress, but especially the back, is sheer! Could see everyyything
United StatesBrides maids dress
What could have been a tragedy became a victory! My daughter chose the darker pink for her brides maids and her bridesmaids were supposed to pick them up and they didn't . We went to get them and that particular color was out and no more at the warehouse! She was devastated! Your clerk in Orem worked hard to help us find all the dresses we needed in the light pink and she saved the day! I am so grateful for her time and her understanding of her product. We were so grateful!